Contact us for help with specific enquiries about Canesten

Alternatively, you can email us at:

You can write to us at:
Bayer plc
400 South Oak Way
Green Park

You can call us with any questions on: 0845 758 5030
Reporting adverse events or side effect

Adverse events should be reported. Reporting forms and information can be found at
Adverse events should also be reported to Bayer Plc at tel: 0118 206 3500 or e-mail:

You may also wish to discuss any adverse events (including side effects) that you are experiencing with your healthcare professional (e.g. nurse, GP, pharmacist) or call NHS Direct.

If you want to report a quality complaint.
Please report any quality complaint to Bayer Plc.